Shipping & Returns
Standard shipping is £20 and express shipping is £50 per order, worldwide. The delivery times are the time to reach your door. We pay import duties, and no VAT is added to our prices.
Shipping
- Standard shipping: £20, delivered in 2–3 days.
- Express shipping: £50, delivered in 24 hours.
- Shipping is charged per order, to any destination. The minimum order is £120 in goods.
The delivery times above are the time it takes for your order to reach your door.
Import duties
We pay import duties to the courier, so you should not be asked to pay duty when your parcel arrives. No VAT is added to our prices.
Returns and problems with an order
Our products are sealed collectibles shipped internationally, so please contact us before you send anything back.
If an item arrives damaged or is not what you ordered, email contact@pokemoncentral.co.uk with your order number and clear photos of the item and the packaging as soon as you can, and we will work out the fix with you.
Do not open sealed product you may want to return.
See also how ordering works and payment methods.